My parents finally called later, and the depth of my brain function left was to watch the "Tooth Fairy", with my youngest son. It was nice, just to mindlessly stare at TV, not being responsible for anything. Whew, glad it is over. Amen!
Now this is where the problem comes in. How can you prepare your sales people to perform, for example, appointment setting work on business prospects that are highly technical in their knowledge? Remember, you need people who can represent your company well in the Information Technology market. One way to make your job really difficult to do is to use your sales skills on people who are not keen on your pitch. Key decision makers in need of managed it services want to hear specific solutions to their problems, not just some generalized idea about how your business can help them grow. But really, what kind of marketer will you need, a technical one or a sales-oriented one? Why not have both?
IT strategy and architecture services from IBM can help you successfully assess, plan and design an enterprisewide IT strategy and architecture that tech support I.T your business goals.
The Managed I.T support uttah answer is YES. I have found in my own experience that Carbon Copy Pro (CCP) covers these three essentials. CCP is a company that can teach anybody to market anything on the Internet.
An anytime guarantee means that you can get back the money you paid for any unused hosting time - NOT the full price you paid [all hosts require at least one year up front]; these guarantees are usually coupled with a 30 day full price money back guarantee.
Overall the main idea here is detail, detail and you guessed it, more detail! If you can get this idea down you will be on your way to submitting better tech support requests that will get you the answers you need faster. After all, everyone wants the problem fixed, now! I truly believe that following these tips can get you closer to that. Though, one more thing, if you can get on phone support, do it! That is a very good thing! Phone support allows you to explain, using the power of your voice, in real-time. So, if that is an option, use it! Do you have some tips? Leave them as a comment!